Quality Framework

The quality framework covers the items

• Course Design
  Course design is done following a kind of “red threat”: This starts with the need definition of the course, followed by the detailed development of the course materials.
  It should be clear that a precise statement of the training outcomes (best done in competences covering the learned knowledge, the qcquired skilles, and the personal development or available attitude).
  The relationship between training outcomes, the training activities and the foreseen assessments should be cleared from the beginning. The blended learning concept requires a well-defined structure for face-to-faceand distance learning components.
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• Course Delivery
  Course delivery focuses mainly on the distance learning – even if the face to face training alsi is an issue.
  The focus is set on the training platform 8that must fulfil certain criteria) and the implementation of the training content (with a specific view to the use of multiple devices in the training).
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• Suport
  The support of trainees is essential for a successful training. This must cover the training aspects, the resources and all technical aspects that are relevant for the trainees.